Shipping policy
Shipping Policy
At Seese Pro, we are committed to delivering your orders efficiently and reliably. Please review our shipping terms below:
Shipping Timeline
Orders are processed and shipped within 7-15 business days from the date of purchase. Please note that business days exclude weekends and public holidays.
Shipping Regions
We currently ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location. International orders may be subject to customs duties, taxes, and fees that are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your package's journey. We are not responsible for delays caused by customs clearance or local carrier delays.
Customs and Import Duties
For international shipments, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. Seese Pro is not liable for delays caused by customs procedures or for any charges incurred at the border.
Shipping Issues
If your order arrives damaged or lost, please contact our support team immediately at supportseesepro@gmail.com with photos of the damage and your order number. We will work to resolve the issue within 24-48 business hours.
Non-Delivery
If your order does not arrive within the expected timeframe, please reach out to supportseesepro@gmail.com with your tracking information for assistance.